Credit Solutions Launches Integrated IT Program to Minimize Client Hold Times
April 9th, 2008
DALLAS - April 9, 2008 - Credit Solutions, the largest for-profit debt management company in the United States, recently rolled out a new Cisco Unified Contact Center contact center, which help enable the company's telephony system to interface seamlessly with its enterprise research planning (ERP) infrastructure. Credit Solutions engaged with Cisco partners Coleman Technologies, Inc. and AT&T to implement the new system. By deploying Cisco Unified Contact Center Enterprise as ...